Privacy Policy

Last Updated: 08/10/2024

At All Automated Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect the information you provide when you use our website.

1. Information We Collect
When you visit and interact with our website, we may collect the following types of information:

A) Personal Information:

◦ Name
◦ Email address
◦ Shipping and billing addresses
◦ Phone number
◦ Payment information (e.g., credit/debit card details)
processed securely via our payment gateways

B) Order Information:

◦ Products you’ve ordered
◦ Order history
◦ Payment details (stored securely)

C) Automatically Collected Information:

◦ IP address
◦ Browser type and version
◦ Device type
◦ Referring website
◦ Pages visited
◦ Time spent on pages

D) Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to collect information about your browsing behaviour. For more information on our use of cookies, please see our Cookie Policy.

2. How We Use Your Information
We use the information we collect for the following purposes:

Order Fulfilment: To process and fulfil your orders, including shipping and handling.
Customer Service: To respond to your inquiries and provide customer support.
Marketing: To send you promotional offers, newsletters, and other information you may be interested in (with your consent).
Website Improvement: To analyse and improve our website’s performance and user experience.
Fraud Prevention: To monitor for fraudulent activities and protect our website from security breaches.

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
However, we may share your information with trusted third parties for the following reasons:

Service Providers: We work with third parties to perform services on our behalf, such as payment processing, order fulfilment, marketing, and website analytics.
Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as a subpoena or court order.

4. Payment Information
We use third-party payment processors (e.g. Stripe) to handle payment transactions. These processors adhere to industry standards and comply with PCI-DSS regulations to ensure your payment information is secure. We do not store your full credit/debit card information on our servers.
5. Security Measures
We take the security of your personal information seriously and have implemented various measures to protect your data, including:
◦ Secure Socket Layer (SSL) encryption
◦ Secure payment gateways
◦ Regular website security audits
◦ Restricted access to personal data by our employees
6. Your Rights
You have the right to:
◦ Access the personal information we hold about you.
◦ Request corrections to your personal information.
◦ Request the deletion of your personal information (subject to certain legal obligations).
◦ Opt-out of marketing communications at any time by clicking the ‘unsubscribe’ link in our emails.

To exercise these rights, please contact us at admin@allautomated.co.nz.

7. Cookies and Tracking Technologies
We use cookies to enhance your shopping experience, track your preferences, and analyse website traffic. You can control your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the ‘Last Updated’ date will be revised accordingly. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:
Email: info@allautomated.co.nz
Phone: +64 21 2233635

What is Automation and how can it benefit my business?

Building Automation is a collaboration of multiple devices such as sensors, valves, actuators, lighting & shading, which are configured to provide comfort while providing energy savings by use of natural environmental benefits such as enhancing sun for light and heat or shading to minimise cooling loads.

Who is your automation service designed for?

Our products and services are fully scalable, from a single device with web UI to maintain a single space, through to multiple buildings across the country that require local and central visualization and control. Furthermore, our products have been designed for use in both domestic and industrial contexts, so you can be assured that the systems we provide today will grow with your business’ demands in the future.

What types of processes can be automated with your platform?

We can use our extensive range of products to automate anything you wish, from heating and ventilation, lighting, or shading, through to visual audio systems. Our devices support numerous open protocols, and this makes automation opportunities almost endless depending on your building’s services.

How does automation improve productivity and efficiency?

Automating services within a building can provide a number of productivity advantages, such as reducing energy consumption, maintaining a healthy environment by reducing CO2 levels, and helping to maintain a building’s occupants’ biological circadian rhythm – boosting mental health and productivity.

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